This policy explains how orders placed with Rashmi Jewellers through this store are fulfilled and delivered.
This store offers home delivery and takeaway / self-pickup.
Delivery charges and any free-delivery threshold are shown at checkout before you pay. Whether an address can be delivered to is confirmed at checkout — if it falls outside the area this store serves, you will be told before the order is placed.
Delivery timelines shown are estimates. They can be affected by weather, traffic, public holidays and courier delays. Where a delivery cannot be completed because nobody is available at the address, the seller will contact you to arrange a re-attempt.
Orders for takeaway or self-pickup are prepared for collection from the store. The seller will confirm when the order is ready. Bring your order details with you when you collect.
You can see the current status of an order from the order confirmation link sent to you when the order was placed. The seller updates that status as the order is accepted, prepared and dispatched.
If an order does not arrive, arrives late, or arrives damaged, contact the seller using the details below. Damaged, faulty and incorrect items are covered by this store's Returns & Refunds policy.
Last updated: 20 August 2026
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